Legal

Privacy Policy

How Bambloo collects, uses, stores, shares, and protects personal information.

Bambloo Privacy Policy

Last Updated: July 1, 2026

Bambloo is a real-world adventure app that lets users discover local quests, complete missions, earn XP and coins, customize their bear avatar, connect with friends, appear on leaderboards, and participate in exploration-based challenges.

This Privacy Policy explains how Bambloo collects, uses, stores, shares, and protects personal information when you use our mobile application, website, and related services.

For purposes of this Privacy Policy, “Bambloo,” “we,” “us,” and “our” mean [Bambloo legal entity name], located at [business address]. “Services” means the Bambloo mobile app, website, quests, rewards, social features, support channels, and related services.

By using Bambloo, you agree to this Privacy Policy. If you do not agree, do not use the Services.

1. Summary

Bambloo collects information needed to operate a location-based adventure app. This may include account information, profile information, device information, app activity, quest activity, location information, proof submissions, photos, videos, messages, support requests, and information related to rewards, friends, streaks, XP, coins, badges, and leaderboards.

We use this information to provide the app, verify quest completion, prevent fraud, personalize the experience, show maps and quests, enable social features, improve the Services, send notifications, provide support, and protect Bambloo and its users.

We do not sell your personal information for money. We do not sell precise location data. We do not knowingly collect personal information from children under 13.

2. Information We Collect

A. Account Information

When you create or use a Bambloo account, we may collect:

We use this information to create your account, identify you in the app, secure your account, provide support, and operate app features.

B. Profile and Avatar Information

Bambloo includes profile, bear avatar, customization, rewards, and social features. We may collect and store:

Some profile information may be visible to other users, such as your username, avatar, level, badges, leaderboard position, and selected activity.

C. Location Information

Because Bambloo is based on real-world exploration, location information is important to the app. Depending on your device permissions and settings, we may collect:

We use location information to:

You can control location access through your device settings. If you disable location access, some Bambloo features may not work properly, including nearby quests, map-based missions, check-ins, and proof verification.

Bambloo does not sell precise location information. Bambloo does not share your precise location with data brokers. Bambloo does not use precise location to infer sensitive personal characteristics.

D. Quest and Mission Activity

When you interact with quests, missions, challenges, or local activities, we may collect:

We use this information to operate quests, verify completion, award rewards, show progress, maintain leaderboards, prevent cheating, and improve future quests.

E. Proof Submissions, Photos, Videos, and User Content

Some quests may ask you to submit proof. This may include:

Proof submissions may be reviewed by Bambloo, automated systems, moderators, service providers, or authorized partners involved in operating the quest.

Do not upload photos, videos, or text that include sensitive personal information, private addresses, faces of people who have not consented, license plates, financial information, government IDs, medical information, school records, or anything you do not want reviewed.

Unless Bambloo clearly tells you otherwise, proof submissions are used for verification and may not automatically be public. However, content you choose to post, share, or submit to public or social features may be visible to other users.

F. Social, Friends, Feed, and Leaderboard Information

Bambloo may include social features such as friends, activity feeds, profiles, challenges, leaderboards, and community missions. We may collect:

Depending on your settings and the feature, other users may see:

Do not share personal information in public areas of Bambloo that you do not want others to see.

G. Device, App, and Usage Information

When you use Bambloo, we may automatically collect:

We use this information to operate the app, fix bugs, improve performance, detect abuse, understand how users interact with Bambloo, and improve the Services.

H. Communications and Support Information

If you contact Bambloo, join a waitlist, submit feedback, report a bug, request help, or communicate with us, we may collect:

We use this information to respond to you, troubleshoot problems, improve Bambloo, and maintain records of support requests.

I. Payment and Transaction Information

If Bambloo offers paid features, subscriptions, event access, merchandise, sponsor rewards, or in-app purchases, payment information may be processed by third-party payment providers, app stores, or platforms such as Apple, Google, Stripe, or other processors.

Bambloo generally does not store full credit card numbers. We may receive transaction-related information such as:

Payment processors handle payment information according to their own privacy policies and terms.

J. Cookies and Website Tracking

When you visit the Bambloo website, we may use cookies, pixels, local storage, analytics tools, and similar technologies to:

You can control cookies through your browser settings. Some website features may not work properly if cookies are disabled.

3. Information We Do Not Intentionally Collect

Bambloo does not intentionally collect:

If you upload this type of information into Bambloo, we may delete it or restrict it.

4. How We Use Information

We may use personal information to:

5. Legal Bases for Processing

Where required by law, we rely on one or more legal bases to process personal information, including:

You may withdraw consent where processing is based on consent, but doing so may limit certain app features.

6. How We Share Information

We may share personal information in the following situations.

A. Service Providers

We may share information with vendors and service providers that help us operate Bambloo, such as:

These providers are allowed to use personal information only to provide services to Bambloo, unless otherwise permitted by law or their own relationship with you.

B. Other Users

Some information may be visible to other users through app features, including:

C. Quest Partners, Sponsors, and Local Businesses

Bambloo may work with local businesses, organizations, tourism groups, schools, sponsors, or community partners to provide quests, rewards, events, and challenges.

If a quest is sponsored or operated with a partner, we may share limited information needed to administer the quest or reward, such as:

We do not share precise location data with local partners for unrelated advertising unless we clearly disclose it and obtain any required permission.

D. Legal, Safety, and Security Reasons

We may disclose information if we believe it is necessary to:

E. Business Transfers

If Bambloo is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction.

F. With Your Permission

We may share information with your consent or at your direction.

7. Selling, Sharing, Advertising, and Tracking

Bambloo does not sell personal information for money.

Bambloo does not sell precise location data.

Bambloo does not knowingly sell or share personal information of children under 16.

If Bambloo uses advertising, retargeting, cross-context behavioral advertising, or third-party tracking in the future, we will update this Privacy Policy and provide any legally required choices.

Some analytics, advertising, or social media tools on the website may be considered “sharing” or “targeted advertising” under certain privacy laws. Where required, you may opt out of such use.

8. Location Privacy

Because location is central to Bambloo, we treat location information carefully.

Bambloo may use your location to:

Bambloo does not need your location when you are not using location-based features. Depending on the app version and your permissions, Bambloo may request access to location while using the app, precise location, approximate location, or background location if a feature requires it.

You can change location permissions at any time in your device settings. If you disable location, map-based quests, nearby quest discovery, and proof verification may not work.

9. Photos, Camera, and Media Access

Bambloo may ask for access to your camera or photo library so you can submit quest proof, update your profile, share activity, or participate in photo-based challenges.

We only access photos, videos, or camera features according to your device permissions and your actions in the app.

Uploaded media may be reviewed to verify quest completion, moderate content, prevent fraud, or provide support. Do not upload media that includes sensitive information or people who have not consented to being included.

10. Notifications

Bambloo may send push notifications, emails, or in-app messages about:

You can manage push notifications through your device settings. You can unsubscribe from promotional emails by using the unsubscribe link or contacting us.

We may still send non-promotional messages related to your account, security, transactions, or important service updates.

11. Rewards, Coins, XP, Badges, and Virtual Items

Bambloo may offer XP, coins, badges, streaks, avatar items, levels, rewards, and other game-like features.

We may collect and process information about your reward activity to:

Unless clearly stated otherwise, Bambloo coins, XP, badges, streaks, levels, and avatar items are virtual app features. They do not represent real money, stored value, property, or a cash balance.

12. Data Retention

We keep personal information for as long as needed to provide the Services, operate Bambloo, comply with law, resolve disputes, prevent fraud, enforce agreements, and maintain security.

Retention periods may vary by data type:

When possible, we may de-identify or aggregate data so it is no longer reasonably linked to you.

13. Account Deletion

You may request deletion of your Bambloo account by:

When you request deletion, we may need to verify your identity. Deleting your account may permanently remove your profile, progress, coins, XP, badges, quest history, avatar items, friend connections, and other account data.

Some information may remain if retention is required or permitted for legal, security, fraud prevention, accounting, dispute resolution, backup, or enforcement purposes.

14. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These may include access controls, encryption, authentication, monitoring, secure hosting, and limited employee or contractor access.

No system is perfectly secure. We cannot guarantee that unauthorized access, hacking, data loss, or misuse will never occur.

You are responsible for keeping your login credentials secure and for notifying us if you believe your account has been compromised.

15. Your Privacy Choices

Depending on your location and the laws that apply, you may have rights to:

You can exercise these rights by contacting us at [privacy email].

We may need to verify your identity before fulfilling a request. We will not discriminate against you for exercising privacy rights.

16. California Privacy Notice

This section applies to California residents where the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to Bambloo.

California residents may have the right to:

Categories of Personal Information Collected

In the past 12 months, Bambloo may have collected the following categories of personal information:

CategoryExamplesPurposes
IdentifiersName, username, email, phone number, account ID, device ID, IP addressAccount creation, login, support, security, app operation
Personal recordsContact details, account settings, support recordsSupport, account management, communication
Commercial informationPurchases, subscriptions, reward redemptions, transaction recordsPayments, subscriptions, rewards, fraud prevention
Internet or electronic activityApp screens viewed, website pages visited, interactions, logsAnalytics, debugging, app improvement, security
Geolocation dataApproximate location, precise location, quest check-insNearby quests, map features, quest verification, fraud prevention
Audio, electronic, visual, or similar informationPhotos, videos, uploaded quest proof, profile imagesQuest verification, profile features, moderation, support
InferencesPreferences, quest interests, app activity patternsPersonalization, recommendations, app improvement
Sensitive personal informationPrecise geolocation, account login credentialsApp functionality, security, fraud prevention

Sources of Personal Information

We collect personal information from:

Disclosure of Personal Information

We may disclose personal information to:

Sale or Sharing

Bambloo does not sell personal information for money.

Bambloo does not sell precise location information.

Bambloo does not knowingly sell or share personal information of users under 16.

If we use advertising or analytics tools that are considered “sharing” under California law, we will provide a legally required opt-out method.

Sensitive Personal Information

Bambloo may use precise geolocation and account login credentials only for purposes such as providing the Services, account security, fraud prevention, quest verification, and legal compliance. We do not use sensitive personal information to infer characteristics about you.

California Requests

California residents may submit requests by contacting:

Email: privacy@bambloo.app

Website: [Privacy Request URL]

Mail: [Mailing Address]

If Bambloo is required to offer additional request methods, we will provide them here.

17. Privacy Rights for Other U.S. State Residents

Residents of certain U.S. states may have privacy rights under state consumer privacy laws. Depending on where you live and whether those laws apply to Bambloo, you may have the right to:

To exercise these rights, contact us at [privacy email].

18. European, UK, and International Users

If you are located in the European Economic Area, United Kingdom, Switzerland, or another region with similar privacy laws, you may have additional rights, including the right to:

Bambloo is based in [United States / applicable country]. If you use Bambloo from outside that country, your information may be transferred to and processed in countries that may have different privacy laws than your country.

Where required, we rely on appropriate safeguards for international data transfers.

19. Children’s Privacy

Bambloo is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you are under 13, do not use Bambloo and do not provide personal information.

If we learn that we have collected personal information from a child under 13 without required parental consent, we will take reasonable steps to delete it.

Parents or guardians who believe a child under 13 has provided information to Bambloo should contact us at [privacy email].

Users under the age of majority in their location should use Bambloo only with permission from a parent or legal guardian.

20. Public Areas and User Responsibility

Bambloo may include public or semi-public areas, including profiles, leaderboards, activity feeds, community quests, comments, friend activity, or shared posts.

Information you make public may be seen, saved, copied, or shared by others. Do not post information that you want to keep private.

You are responsible for the content you submit and share through Bambloo.

21. Third-Party Links and Services

Bambloo may link to third-party websites, businesses, maps, event pages, sponsors, or services. This Privacy Policy does not apply to third-party services.

Third-party services have their own privacy policies. We are not responsible for their privacy practices.

22. App Stores and Platform Providers

If you download Bambloo through Apple App Store, Google Play, or another platform, that platform may collect information according to its own privacy policy.

Your use of app store features, in-app purchases, device permissions, and platform login tools may be governed by the platform’s terms and privacy policy.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify you through the app, website, email, or another reasonable method. The updated Privacy Policy will show the new “Last Updated” date.

Your continued use of Bambloo after an updated Privacy Policy becomes effective means you accept the updated policy.

24. Contact Us

For privacy questions, requests, or concerns, contact us at:

Bambloo

Legal Entity: [Bambloo legal entity name]

Email: privacy@bambloo.app

Support: support@bambloo.app

Website: [https://bambloo.app]

Mailing Address: [Business mailing address]

25. App Data Safety Summary

This section is provided as a plain-language summary of Bambloo’s likely data practices. It should match Bambloo’s App Store and Google Play data disclosures.

Bambloo may collect:

Bambloo may use this data for:

Bambloo may share data with:

Bambloo does not sell precise location information.

Bambloo does not knowingly collect personal information from children under 13.

Users can request account deletion by using the in-app deletion feature or contacting [privacy email].